From facility management to law firms and energy companies, our case studies highlight how businesses in high-stakes industries trust Suite 1000 to deliver dependable 24/7 call support.
A Maryland personal injury law firm partnered with Suite 1000 for 24/7 intake support, ensuring no leads were missed, even after hours or during peak volume. The firm now collects 30% more intakes each month, maximizes advertising spend, and closes more cases without adding staff or costs.
Intake Support
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A regional grocery chain partnered with Suite 1000 to create work orders, send them to vendors, and have 24/7/365 coverage for store service emergencies. The grocery chain now has immediate response times for service emergencies to prevent additional damage, lost sales, and maintain savings in labor.
Field Dispatch
A regional HVAC and building automation service partnered with SUITE 1000 to provide 24-hour coverage, complex field dispatch, and customized service request forms. Client satisfaction and retention scores rose significantly, and SUITE 1000 completely eliminated all dispatching mistakes from previous vendor.
24-Hour Coverage
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